User manual and frequently asked questions INTENSE DRY CONTROL LINEN DRY 20L DU4120 DU4120G0

User manual and frequently asked questions INTENSE DRY CONTROL LINEN DRY 20L DU4120

The optimal humidity level at home to protect your health from the effects of wet air.

Intense Dry Control dehumidifier maintains the optimal humidity level at home.

Thanks to its Nano pre-filter, it contains silver ion antimicrobial technology that sterilizes over 650 types of bacteria and destroys over 99.96%* bacteria. Maintaining the optimal humidity level at home and inhibiting microbial growth, Intense Dry Control protect you in a powerful way!

The Exclusive Tefal Linen Dry System speeds up clothes drying thanks to the specific turbo speed setting, 3-D air circulation and optimal dehumidification. Cut the drying time of your clothes by half!

*Tested by Guangdong Detection Center of Microbiology on candida albicans

Reference : DU4120G0

Frequently Asked Questions

How to better use my product

Precautions for use

Before switching on the device, ensure that:
• The device is positioned in accordance with the instructions in the manual.
• The air intake and outlet grills are completely unobstructed.
• The device is placed on a stable horizontal surface.
• The floater should move freely in the tank.

Maintenance and cleaning

How do I maintain my dehumidifier?

It is essential that you switch off your appliance and unplug it before cleaning operation.
• You can clean it with a slightly damp cloth.
• Clean the water tank regularly.
• Clean the air inlet pre-filter regularly.
• IMPORTANT: Never use abrasive cleaners that could damage the surfaces of your appliance.

When to clean the filter?

Your appliance is fitted with a removable and washable pre-filter/nano which must be cleaned regularly:
• Remove the pre-filter/nano and clean it with a vacuum cleaner.
• Reassemble the pre-filter/nano.
• Never use the appliance without its pre-filter/nano.

Technical support

What should I do if my appliance is not working?

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

What should I do if the power cord of my appliance is damaged?

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

My dehumidifier is less efficient than usual.

Make sure that:
• The ambient temperature is not too low.
• The tank is not saturated.
• The device's performance is appropriate for the size of the room.

Various topics

Where can I dispose of my appliance at the end of its life span?

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

Where can I buy accessories, consumables or spare parts for my appliance?

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

What are the warranty conditions of my appliance?

Find more detailed information in the Warranty section of this website.

I've just opened my new appliance and I think there is a part missing. What should I do?

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

How to better use my productPrecautions for useBefore switching on the device, ensure that:
• The device is positioned in accordance with the instructions in the manual.
• The air intake and outlet grills are completely unobstructed.
• The device is placed on a stable horizontal surface.
• The floater should move freely in the tank.Maintenance and cleaningHow do I maintain my dehumidifier?It is essential that you switch off your appliance and unplug it before cleaning operation.
• You can clean it with a slightly damp cloth.
• Clean the water tank regularly.
• Clean the air inlet pre-filter regularly.
• IMPORTANT: Never use abrasive cleaners that could damage the surfaces of your appliance.When to clean the filter?Your appliance is fitted with a removable and washable pre-filter/nano which must be cleaned regularly:
• Remove the pre-filter/nano and clean it with a vacuum cleaner.
• Reassemble the pre-filter/nano.
• Never use the appliance without its pre-filter/nano.Technical supportWhat should I do if my appliance is not working?After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centreWhat should I do if the power cord of my appliance is damaged?Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.My dehumidifier is less efficient than usual.Make sure that:
• The ambient temperature is not too low.
• The tank is not saturated.
• The device's performance is appropriate for the size of the room.Various topicsWhere can I dispose of my appliance at the end of its life span?Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.Where can I buy accessories, consumables or spare parts for my appliance?Please go to the “Accessories” section of the website to easily find whatever you need for your product.What are the warranty conditions of my appliance?Find more detailed information in the Warranty section of this website.I've just opened my new appliance and I think there is a part missing. What should I do?If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.